0116 254 4341

End of Therapy

Welcome to the End of Therapy Survey. We would like to thank you for taking the time to complete this survey.

What was your experience regarding the following (please provide a response for each row):

Your Ratings *

	Strongly Agree	Agree	Neither agree nor disagree	Disagree	Strongly Disagree
I felt comfortable with my counsellor	I felt comfortable with my counsellor Strongly Agree	I felt comfortable with my counsellor Agree	I felt comfortable with my counsellor Neither agree nor disagree	I felt comfortable with my counsellor Disagree	I felt comfortable with my counsellor Strongly Disagree
My counsellor helped me to understand my issues more clearly	My counsellor helped me to understand my issues more clearly Strongly Agree	My counsellor helped me to understand my issues more clearly Agree	My counsellor helped me to understand my issues more clearly Neither agree nor disagree	My counsellor helped me to understand my issues more clearly Disagree	My counsellor helped me to understand my issues more clearly Strongly Disagree
My counsellor helped me with my grief	My counsellor helped me with my grief Strongly Agree	My counsellor helped me with my grief Agree	My counsellor helped me with my grief Neither agree nor disagree	My counsellor helped me with my grief Disagree	My counsellor helped me with my grief Strongly Disagree
My counselling helped me to function better on a daily basis	My counselling helped me to function better on a daily basis Strongly Agree	My counselling helped me to function better on a daily basis Agree	My counselling helped me to function better on a daily basis Neither agree nor disagree	My counselling helped me to function better on a daily basis Disagree	My counselling helped me to function better on a daily basis Strongly Disagree
My counselling helped me to stay employed/ in education	My counselling helped me to stay employed/ in education Strongly Agree	My counselling helped me to stay employed/ in education Agree	My counselling helped me to stay employed/ in education Neither agree nor disagree	My counselling helped me to stay employed/ in education Disagree	My counselling helped me to stay employed/ in education Strongly Disagree
My counselling helped me to communicate better with my family	My counselling helped me to communicate better with my family Strongly Agree	My counselling helped me to communicate better with my family Agree	My counselling helped me to communicate better with my family Neither agree nor disagree	My counselling helped me to communicate better with my family Disagree	My counselling helped me to communicate better with my family Strongly Disagree
My counselling helped me to communicate better with my friends	My counselling helped me to communicate better with my friends Strongly Agree	My counselling helped me to communicate better with my friends Agree	My counselling helped me to communicate better with my friends Neither agree nor disagree	My counselling helped me to communicate better with my friends Disagree	My counselling helped me to communicate better with my friends Strongly Disagree
I found it helpful to have video/telephone counselling	I found it helpful to have video/telephone counselling Strongly Agree	I found it helpful to have video/telephone counselling Agree	I found it helpful to have video/telephone counselling Neither agree nor disagree	I found it helpful to have video/telephone counselling Disagree	I found it helpful to have video/telephone counselling Strongly Disagree

Alternative Therapy *

	Strongly Agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree	Not Applicable
Having alternative therapy helped me to feel better	Having alternative therapy helped me to feel better Strongly Agree	Having alternative therapy helped me to feel better Agree	Having alternative therapy helped me to feel better Neither agree nor disagree	Having alternative therapy helped me to feel better Disagree	Having alternative therapy helped me to feel better Strongly disagree	Having alternative therapy helped me to feel better Not Applicable

If you wish, please tell us more about what you found to be helpful and/or unhelpful about our service

Which of the following factors affected your experience of the service

Effective factors *

	Helpful	Unhelpful	Not Applicable
Location	Location Helpful	Location Unhelpful	Location Not Applicable
Other services provided	Other services provided Helpful	Other services provided Unhelpful	Other services provided Not Applicable
Waiting times for counselling	Waiting times for counselling Helpful	Waiting times for counselling Unhelpful	Waiting times for counselling Not Applicable
Opportunities to meet other clients	Opportunities to meet other clients Helpful	Opportunities to meet other clients Unhelpful	Opportunities to meet other clients Not Applicable
Ground floor access	Ground floor access Helpful	Ground floor access Unhelpful	Ground floor access Not Applicable
Friendliness of/ contact with staff	Friendliness of/ contact with staff Helpful	Friendliness of/ contact with staff Unhelpful	Friendliness of/ contact with staff Not Applicable
Flexibility of appointment times	Flexibility of appointment times Helpful	Flexibility of appointment times Unhelpful	Flexibility of appointment times Not Applicable
Facilities of the centre	Facilities of the centre Helpful	Facilities of the centre Unhelpful	Facilities of the centre Not Applicable
Timing of support in relation to loss	Timing of support in relation to loss Helpful	Timing of support in relation to loss Unhelpful	Timing of support in relation to loss Not Applicable
Parking	Parking Helpful	Parking Unhelpful	Parking Not Applicable

Extra Services *

	Yes - Helpful	Yes - Unhelpful	No
Quiet Room	Quiet Room Yes - Helpful	Quiet Room Yes - Unhelpful	Quiet Room No
Memorial Service	Memorial Service Yes - Helpful	Memorial Service Yes - Unhelpful	Memorial Service No
At Home	At Home Yes - Helpful	At Home Yes - Unhelpful	At Home No
Derby Spring at Home	Derby Spring at Home Yes - Helpful	Derby Spring at Home Yes - Unhelpful	Derby Spring at Home No
Groups	Groups Yes - Helpful	Groups Yes - Unhelpful	Groups No

Which of the above services have you used/attended and were they helpful. Select 'No' if you did not use a service.

Voluntary Donation

We survive purely on the generosity of others. If you would like to make a small donation it would be greatly appreciated not just by us but by all those that use our services

Captcha *

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About Us

We support parents who have lost children and children who have lost a parent. The service is free of charge. Registered CIO No. 1166803

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Contact Info

4-6 Tower Street
Leicester LE1 6WS

Phone: 0116 2544341

E-mail:info@thelauracentre.org.uk

End of Therapy

Welcome to the End of Therapy Survey. We would like to thank you for taking the time to complete this survey.

What was your experience regarding the following (please provide a response for each row):

Which of the following factors affected your experience of the service

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