30 March 2020

During the COVID-19 pandemic we will still be providing a full counselling service remotely. If you would like to make a referral for yourself or someone else please email info@thelauracentre.org.uk or contact us through the enquires page on www.thelauracentre.org.uk

You can also call our advice line from Tuesday to Thursday between 12.30-2.30pm on 0116 2182140. Thank you.

Advice Line

In line with our COVID-19 contingency planning, from 31st March 2020 The Laura Centre will be operating an advice line from 12.30-2.30pm on Tuesdays, Wednesdays and Thursdays.

This line is available to all professionals and parents who may need some guidance on supporting children and young people during the COVID-19 pandemic in relation to loved ones getting sick or dying. This line is also available to The Laura Centre clients who may have postponed their sessions but require a bit of support or advice. Please note that you must be over 16 to use this service.

Advice line: 0116 2182140

19 March 2020
We will be using a system called Zoom for video counselling. We will be publishing via this site details on how to load this onto your PC, iPad and Smartphone. The first one we have prepared is relative to loading onto an iPad or iPhone. The link to the video is https://screencast-o-matic.com/watch/cYeqXxx9qU
If you have an Android Smartphone you need to go to Play Store, search for Zoom Cloud Meeting and then click Get or Download/Install. Once installed open the app and say yes to questions relating to accessing your camera and microphone etc. You DO NOT need an account to join a meeting. Once open click on Join a Meeting and use the ID and password given to you by your counsellor.

Whatever device you are using you DO NOT need an account to join a meeting. Simply click on Join a Meeting and enter the meeting ID and password given to you by your counsellor. If you have any questions please email tony@thelauracentre.org.uk with ZOOM as the subject.


18 March 2020
IMPORTANT INFORMATION
Due to current circumstances and on-going government guideline updates, The Laura Centre will be closed for face to face counselling from Monday 23rd March 2020 until further notice. We will still be offering a counselling service but this will be via video link and we will be in touch with those that this affects as soon as possible. In an effort to offer as much support as possible we will also be offering an advice line the detail of which we will publish in the next few days. It is with much regret that we have taken this decision but we must treat the safety of our clients and staff as a priority. Please be sure that we will offer the best support to our clients that this new and different way of working will allow. Please be aware that we are still taking telephone calls and referrals so, should you need to contact us, please do so by one of the usual means (phone, email, enquiry form etc). Please stay safe and watch our web site and social media pages for further updates.
For further information and advice regarding Coronavirus please visit the NHS site at https://www.nhs.uk/conditions/coronavirus-covid-19/